Infinite Mile Awards are given in the following four categories to individuals and teams for exceptional service. Since there may be important contributions that we have not explicitly identified, you may refer to any criteria that you feel are relevant. When preparing a nomination, be sure to provide specific examples of how the nominee(s) have demonstrated some (but not necessarily all) of the criteria listed below.

You may nominate a colleague for an Infinite Mile Award by filling out and submitting the online nomination form.

Award Categories

Public, Customer, or Client Relations

• Embraces the work of communications, public relations, and information-sharing inherent in MIT's educational and public service mission.
• Successfully works with a variety of clients in a professional and helpful manner.
• Exhibits a natural curiosity and desire to improve service by expanding knowledge and skills.
• Is action oriented, anticipates a client's needs and potential problems, and creates deliverables that reflect the nuances of a particular area.

Problem Solving and Leadership

• Takes initiative to define and implement improvements to a process that enhance workflow or use by customers, reduce cost or time, make better use of technology, or improve the work environment.
• Recognizes potential problems and finds creative solutions that are sustainable and may be duplicated in other areas.
• Exhibits and inspires a "can-do" attitude in the face of emerging challenges.
• Serves as a role model, helping and motivating staff and encouraging their personal and professional development.

Collaboration/Teamwork

• Works collaboratively with others, encouraging participation and openness while sharing ideas, responsibilities, skills, resources, and credit.
• Understands the importance of personal accountability and delivers on promises and expectations.
• Encourages partnerships within and across departments as well as outside MIT.
• Works well and responsibly within appropriate hierarchies.

Community Building

• Works to foster a more diverse and inclusive community by encouraging a respectful and open environment.
• Promotes a work environment that is collegial, supportive, and characterized by positive morale.
• Builds bridges for individuals or groups to come together for intellectual or social connections, to help others, or to develop and share resources.
• Actively seeks opportunities to engage colleagues in a way that contributes to a common sense of mission and purpose.
• Exemplifies good citizenship through personal volunteerism or by helping to position MIT as a good citizen in the wider world.